Terms and Conditions

1. Definitions

 Seller: The individual or organisation offering goods to sell to Camorada via
the Website or any associated channel.
 Goods: The items the Seller offers to Camorada, as described in the
Customer Receipt (e.g., camera, lenses, accessories).
 Customer Receipt: The information the Seller provides about the Goods
(make, model, serial number, condition, accessories).
 Services: Any facilities, tools, valuation, purchasing, customer support, and
information we make available via the Website or otherwise.
 Payment Information: Bank account name, sort code, account number, and
other payment details provided by the Seller.
 Website: www.camorada.co.uk.

2. Scope and Acceptance

By using our Services and submitting Goods for valuation or sale, the Seller accepts
these Terms and authorises us to inspect, grade, and value the Goods in accordance
with these Terms.

3. Seller’s Warranties

The Seller warrants that:
1. They have legal title to the Goods and the right to sell them.
2. The Goods description in the Customer Receipt is accurate and complete,
including serial numbers and accessories.
3. Payment Information provided is true and belongs to the named Seller.

4. Shipping, Receipt & Proof of Contents

1. Packing list: The Seller must include a packing list detailing contents and the
order reference.
2. Receipt vs. contents: Courier delivery confirmation evidences delivery of a
package only; it does not verify the contents. Contents are verified after
Camorada opens and inspects the package.

3. Risk of loss: Risk remains with the Seller until the Goods and described
contents are received and verified by Camorada. Courier tracking alone
does not prove contents were received.
4. Noncompliant packages: If the packing list is missing, the Goods are
incomplete, or materially differ from the Customer Receipt, Camorada may
apply the remedies in clause 6.

5. Inspection & Evidence

1. Photo/video logging: We may photograph and/or video packages upon
arrival, label, seal condition, opening, and contents layout, and record serial
numbers.
2. Audit trail: We maintain date/timestamped evidence to support grading,
valuation, and dispute resolution.

6. Valuation & Condition Grading

1. Valuation contingent on verification: All valuations are contingent on our
receipt and verification of the Goods described.
2. Downgrade or nil valuation: If the Goods are not received, incomplete,
materially different, or cannot be verified, we may, at our discretion:
- assign the lowest condition grade and corresponding price; or
- assign a nil valuation and make no payment.
3. Notice: We will notify the Seller of a downgrade or nil valuation and the return
options under clause 9.
4. Finality: Our valuation and grading are final unless we agree otherwise in
writing.

7. Verification & Payments

1. Namematch requirement: Payment will only be made to a bank account in
the same legal name as the Seller recorded on the order and verified ID.
2. Identity checks: We may require a clear photo of governmentissued ID
(passport or driving licence) and a bank statement or banking screenshot
dated within the last 3 months showing the account holder name and partial
account details.
3. Bank flags & mismatches: If our bank or payment systems flag a fraud risk,
or the account name does not match the Seller’s name, we may place
payment on hold, request further evidence, or refuse payment.
4. Verification window: Failure to provide satisfactory verification within 14
days of our request permits us to cancel payment and apply clause 6.

Why this is OK under UK law:
Requiring ID and a bank name match to prevent fraud and misdirected payments is

consistent with UK Confirmation of Payee safeguards and industry guidance
(match/close match/no match warning pattern) used to prevent APP fraud and
misdirected payments.
Fraud prevention and identity checks are a recognised legitimate interest under UK
GDPR when done proportionately, with a documented balancing test and clear
privacy information.

8. Fraud, Misrepresentation & Reporting

1. If we have reasonable grounds to suspect fraud, misrepresentation,
attempted deception, or identity/payment mismatch, we may suspend or
terminate the Services, refuse payment, and report to our bank and relevant
authorities.
2. We may share necessary personal information strictly for fraud prevention
in accordance with data protection law and ICO guidance (see Privacy
Policy).
3. We may log suspected fraud with the national reporting service (currently
Report Fraud operated by City of London Police).

9. Returns & Abandonment

1. Return option: If a nil valuation or lowest grade is assigned, the Seller may
request a return of any item in our possession. A £5 return postage fee
applies, payable before dispatch (by bank transfer).
2. 30day deadline: If the Seller does not request a return and pay the postage
within 30 days of our notification, the item may be deemed abandoned and
disposed of or recycled at our discretion without liability.
3. Packaging: We are not obliged to return packaging or nonessential
accessories.

10. Breach & Termination

We may immediately terminate or refuse Services if:
1. the Seller breaches these Terms or our Privacy Policy;
2. we cannot verify identity or payment details;
3. we believe the Seller’s actions may cause financial loss or legal liability; or
4. we have reasonable grounds to suspect fraudulent activity.

11. Indemnity

The Seller indemnifies Camorada against losses arising out of the Seller’s breach of
these Terms, the law, or thirdparty rights.

12. Limitation of Liability

To the fullest extent permitted by law, our aggregate liability to the Seller is limited to
the final valuation price of the Goods (if any). We are not liable for indirect or
consequential loss.

13. Data Protection

1. We process personal data to perform our contract and to prevent fraud,
relying on legitimate interests where appropriate and documenting a
Legitimate Interests Assessment (LIA). We include our legitimate interests
in our privacy information and implement proportionate safeguards.
2. We may conduct a Data Protection Impact Assessment (DPIA) for
higherrisk processing such as fraudrelated data sharing.
3. See our Privacy Policy for full details.

14. General

1. These Terms govern all activity relating to the Goods and our Services.
2. We may update these Terms at any time; changes apply prospectively from
publication.
3. Governing law: England & Wales.
4. Notices: by email to carrie@camorada.co.uk (from Seller) and to the Seller’s
email on the Customer Receipt (from us).
5. If any provision is unenforceable, the remainder survives.
6. These Terms are the entire agreement between us and the Seller regarding
the Goods.